We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Associate one identity with another
(Twilio Segment) when a new customer in Help Scout
2
Associate one identity with another
(Twilio Segment) when a new conversation started in Help Scout
3
Associate one identity with another
(Twilio Segment) when a customer is created in Help Scout
4
Associate one identity with another
(Twilio Segment) when a conversation is created in Help Scout
5
Associate an individual user with a group
(Twilio Segment) when a new customer in Help Scout
6
Associate an individual user with a group
(Twilio Segment) when a new conversation started in Help Scout
7
Associate an individual user with a group
(Twilio Segment) when a customer is created in Help Scout
8
Associate an individual user with a group
(Twilio Segment) when a conversation is created in Help Scout
9
Identify a new user
(Twilio Segment) when a new customer in Help Scout
10
Identify a new user
(Twilio Segment) when a new conversation started in Help Scout
11
Identify a new user
(Twilio Segment) when a customer is created in Help Scout
12
Identify a new user
(Twilio Segment) when a conversation is created in Help Scout
13
Track a user's action
(Twilio Segment) when a new customer in Help Scout
14
Track a user's action
(Twilio Segment) when a new conversation started in Help Scout
15
Track a user's action
(Twilio Segment) when a customer is created in Help Scout
16
Track a user's action
(Twilio Segment) when a conversation is created in Help Scout